The Institute of Banking Personnel Selection (IBPS) has released the detailed notification for Common Recruitment Process – Clerical (CRP-CSA-XV) to fill Customer Service Associate vacancies in 11 public sector banks. Online registration is open from 1 August 2025 to 21 August 2025.
📌 IBPS CRP-CSA-XV Recruitment Overview
| Organiser | Institute of Banking Personnel Selection (IBPS) |
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| Process Name | CRP-Clerks-XV (Customer Service Associate) |
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| Participating Banks | Bank of Baroda, Bank of India, Bank of Maharashtra,
Canara Bank, Central Bank of India, Indian Bank,
Indian Overseas Bank, Punjab & Sind Bank,
Punjab National Bank, UCO Bank, Union Bank of India |
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| Application Mode | Online only |
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| Website | www.ibps.in |
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📅 Important Dates
| Activity | Date |
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| Online Registration | 1 Aug 2025 – 28 Aug 2025 |
| Fee Payment | 1 Aug 2025 – 28 Aug 2025 |
| Prelims Exam | October 2025 (Tentative) |
| Main Exam | November 2025 (Tentative) |
| Provisional Allotment | March 2026 |
💰 Application Fees
| Category | Fee |
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| SC / ST / PwBD / ESM | ₹175 (inclusive of GST) |
| General / OBC / EWS | ₹850 (inclusive of GST) |
🎓 Eligibility Criteria
| Educational Qualification | Graduate (any discipline) from a recognized university |
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| Computer Literacy | Certificate / Diploma / studied Computer/IT as a subject |
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| Age (as on 01 Aug 2025) | Minimum 20 years
Maximum 28 years
Relaxations as per government norms |
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📝 Selection Process
- Online Preliminary Examination (Objective)
- Online Main Examination (Objective)
- Provisional Allotment to Participating Banks
📑 Exam Pattern
Preliminary Exam – 100 marks, 60 minutes| Section | Questions | Marks | Time |
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| English Language | 30 | 30 | 20 mins |
| Numerical Ability | 35 | 35 | 20 mins |
| Reasoning Ability | 35 | 35 | 20 mins |
Main Exam – 200 marks, 120 minutes| Section | Questions | Marks | Time |
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| General/Financial Awareness | 40 | 50 | 20 mins |
| General English | 40 | 40 | 35 mins |
| Reasoning & Computer Aptitude | 40 | 60 | 35 mins |
| Quantitative Aptitude | 35 | 50 | 30 mins |
💻 How to Apply
- Visit www.ibps.in > “CRP Clerks” > “Apply Online”.
- Click “New Registration” and note your registration number & password.
- Complete the application form & upload photograph, signature, thumb impression.
- Pay the application fee online and submit.
- Download & print the confirmation page for future reference.
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